Customer support
Contact Artveox
Use the verified support channel below for account, billing, payment, cancellation, refund, privacy, or digital-delivery questions.
Last updated: September 23, 2026
Email support at the address below. We aim to send an initial response within 2 business days. Complex payment, provider, security, or identity reviews may take longer, but we will keep you informed. contact@artveox.ai
What to include
To help us locate and resolve your request, include:
- The email address associated with your Artveox account.
- A short description of the issue and the result you expected.
- The approximate purchase date, amount, currency, and payment provider.
- A masked transaction reference or screenshot with unrelated personal information removed, if available.
- The relevant project or generation reference for delivery issues.
Protect your information
Never email a password, one-time password, authentication recovery code, full card number, CVV, bank-login credential, API key, or payment-provider secret. Artveox support will not ask for those values.